About Cebuana Lhuillier
It all started in the island of Cebu. In 1935, French Consul to the Philippines, Henry Lhuillier established his first chain of pawnshops, then called Agencias. In time, his Agencias spread to more branches within the island, as well as in nearby provinces. In 1969, Henri Lhuillier’s son Philippe Lhuillier ventured forth and opened a branch at Libertad Street in Malibay, Pasay. He named it Agencia Cebuana.
What was a chain of Agencias has now grown into the PJ Lhuillier Group of Companies. Today its portfolio includes managing and operating businesses in diverse industries: non-pawnshop financial services (banking, remittance, non-life insurance), retail and trade (jewelry and health and wellness), hotel resorts, sports, and real estate/property management, and communication and information technology.
Have you sent money through Forex in the past?
If you have not used Forex to send remittances previously, we would need you to fulfill some simple (KYC) Know Your Customer requirements before we get started. Please click here to download our FIRST TIME REMITTER form and details. On the other hand, if you are an existing Forex remittance customer, Congratulations! You may send to Cebuana.
How do I get my money sent through to one of the Cebuana Lhuillier branches?
To use Cebuana Lhuillier, you can simply call our Customer Service Hotline number 1300 136 739 or 02 8777 0000 or by sending us an email at email@example.com to provide your remittance instructions. Via cash pick up at any Cebuana Lhuillier branch.
What does my beneficiary need to know when picking up money at Cebuana Lhuiller?
It is important for you to advise your beneficiary the transaction Reference Number provided to you by Forex. This Reference Number starts with the letters AUS and followed by six digits. (example: AUS123456). Your beneficiary must present this Reference Number together with an acceptable valid form of ID at the teller.
List Of Acceptable IDs
|Primary Identification Document – any one (1) shall be sufficient||Secondary Identification Documents – any one (1) shall be sufficient|
As an added security and to aid in the identification of the beneficiary, if possible a remitter given password will be included in the system. Payment of the remittance is made only when the password supplied is correct and a valid identification card has been presented by the designated beneficiary.